Financial Management System
Supply Chain Management
Sales & Distribution Management
Human Capital Management
Production Planning & Control
Customer Relationship Management
Core System Components
Textile & Apparel
Steel & Aluminium
Power & Energy
Technology & Software
Tiles & Ceramics
Foods & Beverages
SMS & Email
Location Tracking System
History of PrismERP
PrismERP P Series
PrismERP J Series
Enterprise Resource Planning System
HR & Payroll System
NBR Approved VAT System
Web & E-commerce
Storage & Backup Services
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Tiles & Ceramic
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Discover new customers with less effort by the CRM solution of PrismERP
Make the customer-vendor relationship stronger
Support Ticketing System
Return Merchandise Authorization
The PrismERP customer relationship management system is the best choice to sell the company's product and service in a wider context while thinking about developing a strong business relationship with the customer.
Utilize a customer relationship management solution to track sales conveniently, making it much easier to sell products to specific new or existing customers and to let the relevant person or department to see the current state of a certain product sale.
With the customer relationship management solution of PrismERP, different types of survey or questionnaire can be processed and filled up either by online method or through customer portal from the system
Maintaining the leads into the CRM of PrismERP is one of the important parts of the business to know the successful lead which is mandatory for repeat quote/sales.
PrismERP pre-sales CRM creates effective opportunities for enrolling more customers by maintaining opportunity form including additional fields for the opportunity's stage or status, profitability, and anticipated revenue for the company. It offers an unique interface for managing and storing information on different branches, quotations and surveys.
Utilize the PrismERP billing and invoicing solution to quickly and automatically generate serial-wise sales and purchase invoices. Tracking the sales and accurate customer information become quicker through the weekly or monthly invoice history which makes comprehensive sales reports for the organization.
PrismERP's service billing solution is an all-inclusive and adaptable solution for operating any kind of service billing functionality, including service contract requirements, billable services, service sale orders, and service contracts.
Solve any kind of customer or employer queries, complaints with multiple ticketing pathways through PrismERP support ticketing system which provides a centralized system with automated ticket generating features.
To ensure an authorized claim process, track the entire warranty claiming process using the unique serial numbers of warranty products. The warranty claim reports that PrismERP return merchandise authorization provides indicate that the item was returned due to damage, brokenness, etc.
Track the customer profile through the PrismERP customer portal, including the customer's purchase order location, transaction history, balance, compliance issues, credit purchase details, and other customer-related information.
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Go through all the solution's overall features & reports provided by PrismERP
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Keep track of all communications with a customer & creating efficient process across your business operations........